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data-post-id=\"10350\" class=\"insert-page insert-page-10350 \"><p><a href=\"https:\/\/download.buzzkuri.com\/whitepaper?lab=whp_post_top#engagement\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-10339 size-full\" src=\"https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2025\/04\/columns-whp-engagement-banner.jpg\" alt=\"\u30a8\u30f3\u30b1\u3099\u30fc\u30b7\u3099\u30e1\u30f3\u30c8\u8cc7\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\" width=\"1200\" height=\"180\" srcset=\"https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2025\/04\/columns-whp-engagement-banner.jpg 1200w, https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2025\/04\/columns-whp-engagement-banner-300x45.jpg 300w, https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2025\/04\/columns-whp-engagement-banner-1024x154.jpg 1024w, https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2025\/04\/columns-whp-engagement-banner-768x115.jpg 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" 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href=\"https:\/\/hr.buzzkuri.com\/engagement\">4\u5206\u3067\u7d44\u7e54\u8ab2\u984c\u306e\u539f\u56e0\u3068\u5bfe\u7b56\u304c\u308f\u304b\u308b\u300c\u3089\u304f\u3089\u304f\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u300d<\/a>\u306f\u5c11\u9805\u76ee\uff06\u30b3\u30e1\u30f3\u30c8\u91cd\u8996\u8a2d\u8a08\u3067\u3001\u73fe\u5834\u304c\u30e9\u30af\u3001\u4eba\u4e8b\u304c\u30e9\u30af\u3001\u3060\u304b\u3089\u7d44\u7e54\u304c\u6301\u7d9a\u7684\u306b\u52d5\u304f\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u53ef\u8996\u5316\u3059\u308b\u7d44\u7e54\u30b5\u30fc\u30d9\u30a4\u3002\u96e2\u8077\u30ea\u30b9\u30af\u3092\u898b\u3048\u308b\u5316\u3059\u308b\u500b\u4eba\u30b5\u30fc\u30d9\u30a4\u306e\u4e21\u65b9\u4f7f\u3048\u3066\u6708\u984d300\u5186\/\u4eba\u3067\u5c0e\u5165\u3067\u304d\u307e\u3059\u3002\u304a\u6c17\u8efd\u306b<a 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href=\"https:\/\/buzzkuri.com\/columns\/engagement\/5484\/#eNPS%E6%B8%AC%E5%AE%9A%E3%81%AE%E4%B8%80%E9%80%A3%E3%81%AE%E6%B5%81%E3%82%8C\" >eNPS\u6e2c\u5b9a\u306e\u4e00\u9023\u306e\u6d41\u308c<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/buzzkuri.com\/columns\/engagement\/5484\/#%E5%AE%9F%E6%96%BD%E6%A6%82%E8%A6%81%E3%82%92%E6%B1%BA%E3%82%81%E3%82%8B\" >\u5b9f\u65bd\u6982\u8981\u3092\u6c7a\u3081\u308b<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/buzzkuri.com\/columns\/engagement\/5484\/#%E8%AA%BF%E6%9F%BB%E3%81%AE%E5%AE%9F%E6%96%BD\" >\u8abf\u67fb\u306e\u5b9f\u65bd<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/buzzkuri.com\/columns\/engagement\/5484\/#%E8%B3%AA%E5%95%8F%E9%A0%85%E7%9B%AE%E3%81%AE%E5%85%B7%E4%BD%93%E4%BE%8B\" >\u8cea\u554f\u9805\u76ee\u306e\u5177\u4f53\u4f8b<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/buzzkuri.com\/columns\/engagement\/5484\/#%E8%AA%BF%E6%9F%BB%E7%B5%90%E6%9E%9C%E3%81%AE%E5%88%86%E6%9E%90\" >\u8abf\u67fb\u7d50\u679c\u306e\u5206\u6790<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/buzzkuri.com\/columns\/engagement\/5484\/#%E6%96%BD%E7%AD%96%E3%81%AE%E6%A4%9C%E8%A8%8E%E3%83%BB%E5%AE%9F%E8%A1%8C\" >\u65bd\u7b56\u306e\u691c\u8a0e\u30fb\u5b9f\u884c<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/buzzkuri.com\/columns\/engagement\/5484\/#eNPS%E3%82%92%E9%AB%98%E3%82%81%E3%82%8B%E3%81%AB%E3%81%AF\" >eNPS\u3092\u9ad8\u3081\u308b\u306b\u306f<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/buzzkuri.com\/columns\/engagement\/5484\/#%E9%A2%A8%E9%80%9A%E3%81%97%E3%82%92%E3%82%88%E3%81%8F%E3%81%99%E3%82%8B\" >\u98a8\u901a\u3057\u3092\u3088\u304f\u3059\u308b<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/buzzkuri.com\/columns\/engagement\/5484\/#%E7%8F%BE%E5%A0%B4%E3%81%AE%E5%BE%93%E6%A5%AD%E5%93%A1%E3%81%A8%E3%82%B3%E3%83%9F%E3%83%A5%E3%83%8B%E3%82%B1%E3%83%BC%E3%82%B7%E3%83%A7%E3%83%B3%E3%82%92%E3%81%A8%E3%82%8B\" >\u73fe\u5834\u306e\u5f93\u696d\u54e1\u3068\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u3068\u308b<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/buzzkuri.com\/columns\/engagement\/5484\/#%E4%BC%9A%E7%A4%BE%E3%83%93%E3%82%B8%E3%83%A7%E3%83%B3%E3%81%AE%E5%85%B1%E6%9C%89\" >\u4f1a\u793e\u30d3\u30b8\u30e7\u30f3\u306e\u5171\u6709<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/buzzkuri.com\/columns\/engagement\/5484\/#%E7%B5%A6%E4%B8%8E%E3%83%BB%E8%A9%95%E4%BE%A1%E5%88%B6%E5%BA%A6%E3%81%AE%E6%94%B9%E5%96%84\" >\u7d66\u4e0e\u30fb\u8a55\u4fa1\u5236\u5ea6\u306e\u6539\u5584<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/buzzkuri.com\/columns\/engagement\/5484\/#%E3%81%BE%E3%81%A8%E3%82%81\" >\u307e\u3068\u3081<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"eNPS%E3%81%A8%E3%81%AF\"><\/span>eNPS\u3068\u306f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2023\/07\/columns-enpsnpses-image-1024x683.jpeg\" alt=\"\" class=\"wp-image-13406\" srcset=\"https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2023\/07\/columns-enpsnpses-image-1024x683.jpeg 1024w, https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2023\/07\/columns-enpsnpses-image-300x200.jpeg 300w, https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2023\/07\/columns-enpsnpses-image-768x512.jpeg 768w, https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2023\/07\/columns-enpsnpses-image-1536x1024.jpeg 1536w, https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2023\/07\/columns-enpsnpses-image.jpeg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>\u3053\u3053\u3067\u306f\u3001eNPS\u306e\u5b9a\u7fa9\u3084\u8a08\u7b97\u65b9\u6cd5\u3001\u4f3c\u305f\u6307\u6a19\u3067\u3042\u308bNPS\u30fbES\u3068\u306e\u9055\u3044\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"eNPS%E3%81%AE%E5%AE%9A%E7%BE%A9\"><\/span>eNPS\u306e\u5b9a\u7fa9<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>eNPS\uff08Employee Net Promoter Score\uff09\u306f\u3001<strong>\u5f93\u696d\u54e1\u306e\u6e80\u8db3\u5ea6\u3084\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u6e2c\u5b9a\u3059\u308b\u305f\u3081\u306e\u6307\u6a19<\/strong>\u3067\u3059\u3002\u3053\u308c\u306f\u5f93\u696d\u54e1\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u6e2c\u5b9a\u65b9\u6cd5\u306e\u4e00\u3064\u3067\u3042\u308a\u3001\u4f01\u696d\u3084\u7d44\u7e54\u304c\u5f93\u696d\u54e1\u306e\u5e78\u798f\u611f\u3084\u7d44\u7e54\u3078\u306e\u611b\u7740\u3092\u8a55\u4fa1\u3059\u308b\u305f\u3081\u306b\u5229\u7528\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u8aad\u307f\u65b9\u306f\u300c<strong>\u30a4\u30fc\u30a8\u30cc\u30d4\u30fc\u30a8\u30b9<\/strong>\u300d\u3067\u3001\u300cEmployee\uff08\u5f93\u696d\u54e1\uff09\u300d\u306eE\u3092\u51a0\u3057\u305f\u3001\u5f93\u696d\u54e1\u7248\u306eNPS\u6307\u6a19\u3067\u3059\u3002<\/p>\n\n\n\n<p>eNPS\u306f\u3001\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u6e2c\u5b9a\u3059\u308b\u305f\u3081\u306b\u4f7f\u308f\u308c\u308bNPS\uff08Net Promoter Score\uff09\u3068\u3044\u3046\u6307\u6a19\u3092\u3001<strong>\u5f93\u696d\u54e1\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u6e2c\u5b9a\u306b\u9069\u7528\u3057\u305f\u3082\u306e<\/strong>\u3067\u3059\u3002NPS\u306f\u3001\u9867\u5ba2\u304c\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u3069\u308c\u3060\u3051\u7a4d\u6975\u7684\u306b\u63a8\u85a6\u3059\u308b\u304b\u3092\u5c0b\u306d\u308b\u7c21\u5358\u306a\u8cea\u554f\u306b\u57fa\u3065\u3044\u3066\u8a08\u7b97\u3055\u308c\u307e\u3059\u3002\u4e00\u65b9\u3001eNPS\u306f\u5f93\u696d\u54e1\u306b\u5bfe\u3057\u3066\u3001\u300c\u3042\u306a\u305f\u306e\u73fe\u5728\u306e\u8077\u5834\u309210\u6bb5\u968e\u3067\u8a55\u4fa1\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u300d\u300c\u3053\u306e\u8077\u5834\u3092\u5bb6\u65cf\u3084\u53cb\u4eba\u306b\u63a8\u85a6\u3059\u308b\u53ef\u80fd\u6027\u306f\u3042\u308a\u307e\u3059\u304b\uff1f\u300d\u3068\u3044\u3063\u305f\u3088\u3046\u306a\u8cea\u554f\u3092\u542b\u3080\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u884c\u3044\u3001\u305d\u306e\u7d50\u679c\u304b\u3089\u5c0e\u304d\u51fa\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u5f93\u696d\u54e1\u306f\u30010\u304b\u308910\u306e\u30b9\u30b1\u30fc\u30eb\u3067\u8a55\u4fa1\u3057\u3001\u305d\u306e\u8a55\u4fa1\u306b\u57fa\u3065\u3044\u30663\u3064\u306e\u30b0\u30eb\u30fc\u30d7\u306b\u5206\u985e\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\uff08Promoters\uff09<\/td><td>9\u307e\u305f\u306f10\u306e\u8a55\u4fa1\u3092\u3064\u3051\u305f\u5f93\u696d\u54e1\u3002\u7d44\u7e54\u306b\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u304c\u3042\u308a\u3001\u7a4d\u6975\u7684\u306b\u63a8\u85a6\u3059\u308b\u53ef\u80fd\u6027\u304c\u9ad8\u3044\u4eba\u3005\u3067\u3059\u3002<\/td><\/tr><tr><td>\u30d1\u30c3\u30b7\u30d6\uff08Passives\uff09<\/td><td>7\u307e\u305f\u306f8\u306e\u8a55\u4fa1\u3092\u3064\u3051\u305f\u5f93\u696d\u54e1\u3002\u7d44\u7e54\u306b\u6e80\u8db3\u3057\u3066\u3044\u308b\u304c\u3001\u7279\u306b\u7a4d\u6975\u7684\u306b\u306f\u63a8\u85a6\u3057\u306a\u3044\u4eba\u3005\u3067\u3059\u3002<\/td><\/tr><tr><td>\u30c7\u30c8\u30e9\u30af\u30bf\u30fc\uff08Detractors\uff09<\/td><td>0\u304b\u30896\u306e\u8a55\u4fa1\u3092\u3064\u3051\u305f\u5f93\u696d\u54e1\u3002\u7d44\u7e54\u306b\u5bfe\u3057\u3066\u4e0d\u6e80\u3092\u6301\u3061\u3001\u30cd\u30ac\u30c6\u30a3\u30d6\u306a\u610f\u898b\u3092\u6301\u3064\u53ef\u80fd\u6027\u304c\u9ad8\u3044\u4eba\u3005\u3067\u3059\u3002<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>eNPS\u306f\u3001\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u306e\u5272\u5408\u304b\u3089\u30c7\u30c8\u30e9\u30af\u30bf\u30fc\u306e\u5272\u5408\u3092\u5f15\u3044\u305f\u5024\u3067\u793a\u3055\u308c\u307e\u3059\u3002\u305d\u306e\u7d50\u679c\u3001\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u304c\u591a\u3051\u308c\u3070\u591a\u3044\u307b\u3069\u3001\u5f93\u696d\u54e1\u306e\u6e80\u8db3\u5ea6\u3068\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u304c\u9ad8\u3044\u3068\u3055\u308c\u307e\u3059\u3002eNPS\u306e\u7d50\u679c\u3092\u5b9a\u671f\u7684\u306b\u8ffd\u8de1\u30fb\u5206\u6790\u3059\u308b\u3053\u3068\u3067\u3001\u7d44\u7e54\u306f\u5f93\u696d\u54e1\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u5411\u4e0a\u306b\u5411\u3051\u305f\u6226\u7565\u3084\u6539\u5584\u70b9\u3092\u7279\u5b9a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"eNPS%E3%81%AE%E8%A8%88%E7%AE%97%E6%96%B9%E6%B3%95\"><\/span><strong>eNPS\u306e\u8a08\u7b97\u65b9\u6cd5<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>eNPS\u306e\u30b9\u30b3\u30a2\u306f\u3001\u4ee5\u4e0b\u306e\u30b7\u30f3\u30d7\u30eb\u306a\u8a08\u7b97\u5f0f\u3067\u7b97\u51fa\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>eNPS \uff1d \u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\uff08\u63a8\u5968\u8005\uff09\u306e\u5272\u5408\uff08%\uff09 \u30fc \u30c7\u30c8\u30e9\u30af\u30bf\u30fc\uff08\u6279\u5224\u8005\uff09\u306e\u5272\u5408\uff08%\uff09<\/strong><\/p>\n\n\n\n<p>\u3010\u8a08\u7b97\u4f8b\u3011\u56de\u7b54\u8005\u304c100\u540d\u306e\u3046\u3061\u3001\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u304c20\u540d\uff0820%\uff09\u3001\u30d1\u30c3\u30b7\u30d6\u304c30\u540d\uff0830%\uff09\u3001\u30c7\u30c8\u30e9\u30af\u30bf\u30fc\u304c50\u540d\uff0850%\uff09\u3060\u3063\u305f\u5834\u5408\uff1a<\/p>\n\n\n\n<p>eNPS \uff1d 20\uff08%\uff09 \u30fc 50\uff08%\uff09 \uff1d <strong>\u221230<\/strong><\/p>\n\n\n\n<p>\u30b9\u30b3\u30a2\u306f \u2212100\u301c+100 \u306e\u7bc4\u56f2\u3067\u5909\u52d5\u3057\u3001<strong>0\u4ee5\u4e0a\u3067\u3042\u308c\u3070\u826f\u597d<\/strong>\u3068\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u305f\u3060\u3057\u3001\u65e5\u672c\u4f01\u696d\u306eeNPS\u306f\u5168\u4f53\u7684\u306b\u30de\u30a4\u30ca\u30b9\u50be\u5411\u304c\u5f37\u304f\u3001\u300c\u30de\u30a4\u30ca\u30b9\u3067\u3082\u6539\u5584\u50be\u5411\u306b\u3042\u308b\u300d\u3053\u3068\u3092\u91cd\u8996\u3059\u308b\u898b\u65b9\u304c\u4e00\u822c\u7684\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u306a\u304a\u3001\u30d1\u30c3\u30b7\u30d6\uff08\u4e2d\u7acb\u8005\uff09\u306f\u30b9\u30b3\u30a2\u306e\u8a08\u7b97\u306b\u306f\u542b\u307e\u308c\u307e\u305b\u3093\u304c\u3001\u308f\u305a\u304b\u306a\u304d\u3063\u304b\u3051\u3067\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u306b\u3082\u6279\u5224\u8005\u306b\u3082\u8ee2\u3058\u308b\u5c64\u3067\u3042\u308b\u305f\u3081\u3001<strong>\u5b9a\u6027\u7684\u306a\u30d5\u30a9\u30ed\u30fc\u304c\u91cd\u8981<\/strong>\u3067\u3059\u3002<\/p>\n\n\n<div data-post-id=\"11362\" class=\"insert-page insert-page-11362 \">\n<h3 class=\"wp-block-heading\">\u3044\u307e\u3055\u3089\u805e\u3051\u306a\u3044\uff01\u300c\u5f93\u696d\u54e1\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u300d\u3068\u306f\uff1f<\/h3>\n\n\n\n<p>\u7d42\u2f9d\u96c7\u2f64\u304c\u8870\u9000\u3057\u3001\u50cd\u304d\u2f45\u6539\u2fb0\u306e\u3082\u3068\u2f08\u6750\u306e\u6d41\u52d5\u5316\u304c\u6d3b\u767a\u306a\u4eca\u3001\u5f93\u696d\u54e1\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306b\u6ce8\u2f6c\u304c\u96c6\u307e\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>HR\u7814\u7a76\u6240\u3067\u306f\u3001\u5f93\u696d\u54e1\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3068\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u306e\u9055\u3044\u3084\u3001\u5f93\u696d\u54e1\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u4f4e\u4e0b\u306e\u539f\u56e0\u3068\u30ea\u30b9\u30af\u3001\u5f93\u696d\u54e1\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u5411\u4e0a\u304c\u3082\u305f\u3089\u3059\u30e1\u30ea\u30c3\u30c8\u3092\u306f\u3058\u3081\u3001\u3069\u3046\u3059\u308c\u3070\u5f93\u696d\u54e1\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u304b\u3001\u3044\u307e\u3055\u3089\u8ab0\u306b\u3082\u805e\u3051\u306a\u3044\u300c\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u300d\u306b\u3064\u3044\u3066\u306e\u57fa\u672c\u3092\u307e\u3068\u3081\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u4e0b\u8a18\u304b\u3089\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3067\u304d\u307e\u3059\u306e\u3067\u3001\u81ea\u793e\u306e\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u5411\u4e0a\u65bd\u7b56\u306b\u305c\u3072\u304a\u5f79\u7acb\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/download.buzzkuri.com\/whp20230616\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2023\/08\/columns-20235-imasara-1024x576.jpg\" alt=\"\u3044\u307e\u3055\u3089\u805e\u3051\u306a\u3044\u5f93\u696d\u54e1\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\" class=\"wp-image-5548\" srcset=\"https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2023\/08\/columns-20235-imasara-1024x576.jpg 1024w, https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2023\/08\/columns-20235-imasara-300x169.jpg 300w, https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2023\/08\/columns-20235-imasara-768x432.jpg 768w, https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2023\/08\/columns-20235-imasara.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<div class=\"wp-block-emanon-blocks-block-button block-row\" style=\"margin-bottom:48px\"><div class=\"block-btn-col block-col-1\" style=\"border-width:0;text-align:center\"><div><a href=\"https:\/\/download.buzzkuri.com\/whp20230616\" class=\"btn block-btn btn-mid\" style=\"background-color:#EB8435;border-color:#EB8435;color:#ffffff\">\u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3059\u308b<\/a><\/div><\/div><\/div>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"NPS%E3%81%A8%E3%81%AE%E9%81%95%E3%81%84\"><\/span>NPS\u3068\u306e\u9055\u3044<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>NPS\u3068\u306fNet Promoter Score\u306e\u7565\u3067\u3001<strong>\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3<\/strong>\u3092\u6570\u5024\u5316\u3057\u305f\u6307\u6a19\u3092\u8868\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u9867\u5ba2\u304c\u4f01\u696d\u3084\u88fd\u54c1\u3001\u30d6\u30e9\u30f3\u30c9\u306b\u5bfe\u3057\u3066\u611f\u3058\u3066\u3044\u308b\u4fe1\u983c\u3084\u611b\u7740\u306e\u5ea6\u5408\u3044\u3092\u6e2c\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u5bfe\u3057\u3066eNPS\u306f\u3001\u5f93\u696d\u54e1\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u6570\u5024\u5316\u3057\u305f\u3082\u306e\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4ee5\u4e0b\u306e\u8868\u306bNPS\u3068eNPS\u306e\u9055\u3044\u3092\u307e\u3068\u3081\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><\/td><td><strong>NPS<\/strong><\/td><td><strong>eNPS<\/strong><\/td><\/tr><tr><td><strong>\u8abf\u67fb\u5bfe\u8c61<\/strong><\/td><td>\u9867\u5ba2<\/td><td>\u5f93\u696d\u54e1<\/td><\/tr><tr><td><strong>\u6e2c\u5b9a\u5bfe\u8c61<\/strong><\/td><td>\u88fd\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3078\u306e\u63a8\u5968\u5ea6<\/td><td>\u8077\u5834\u3078\u306e\u63a8\u5968\u5ea6<\/td><\/tr><tr><td><strong>\u4e3b\u306a\u6d3b\u7528\u76ee\u7684<\/strong><\/td><td>\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u306e\u5411\u4e0a\u30fb\u30b5\u30fc\u30d3\u30b9\u6539\u5584<\/td><td>\u5f93\u696d\u54e1\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u53ef\u8996\u5316\u30fb\u7d44\u7e54\u6539\u5584<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"ES%E3%81%A8%E3%81%AE%E9%81%95%E3%81%84\"><\/span>ES\u3068\u306e\u9055\u3044<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>ES\u3068\u306fEmployee Satisfaction\u306e\u7565\u3067\u3001<strong>\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6<\/strong>\u3092\u8868\u3057\u307e\u3059\u3002\u5f93\u696d\u54e1\u306e\u50cd\u304d\u304c\u3044\u3084\u6e80\u8db3\u5ea6\u3092\u6e2c\u308b\u305f\u3081\u306e\u6307\u6a19\u3067\u3059\u3002<\/p>\n\n\n\n<p>ES\u306f\u57fa\u672c\u7684\u306b\u696d\u52d9\u3001\u4f01\u696d\u7406\u5ff5\u3001\u4e0a\u53f8\u3068\u306e\u95a2\u4fc2\u6027\u3001\u8077\u5834\u74b0\u5883\u3001\u5f85\u9047\u306a\u3069\u793e\u5185\u306b\u5bfe\u3059\u308b\u6e80\u8db3\u5ea6\u3060\u3051\u3092\u898b\u308b\u6307\u6a19\u3067\u3059\u304c\u3001eNPS\u306fES\u306e\u5185\u5bb9\u306b\u52a0\u3048\u3001\u81ea\u793e\u3092\u5bfe\u5916\u7684\u306b\u3082\u3059\u3059\u3081\u3089\u308c\u308b\u304b\u3069\u3046\u304b\u3092\u805e\u304f\u3082\u306e\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u3064\u307e\u308aES\u306b\u6bd4\u3079\u3066\u3001\u3088\u308a\u96e2\u8077\u7387\u304c\u4f4e\u304f\u751f\u7523\u6027\u304c\u9ad8\u3044\u5f93\u696d\u54e1\u3092\u53ef\u8996\u5316\u3067\u304d\u308b\u305f\u3081\u3001<strong>\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u306e\u6307\u6a19<\/strong>\u3068\u3057\u3066\u6ce8\u76ee\u3092\u96c6\u3081\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4ee5\u4e0b\u306e\u8868\u306bES\u3068eNPS\u306e\u4e3b\u306a\u9055\u3044\u3092\u307e\u3068\u3081\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><\/td><td><strong>ES\uff08\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\uff09<\/strong><\/td><td><strong>eNPS<\/strong><\/td><\/tr><tr><td><strong>\u8cea\u554f\u6570<\/strong><\/td><td>\u591a\u3044\uff08\u8907\u6570\u306e\u8a55\u4fa1\u8ef8\uff09<\/td><td>\u5c11\u306a\u3044\uff08\u6700\u4f4e1\u301c2\u554f\uff09<\/td><\/tr><tr><td><strong>\u672c\u97f3\u306e\u5f15\u304d\u51fa\u3057\u3084\u3059\u3055<\/strong><\/td><td>\u3084\u3084\u4f4e\u3044\uff08\u6f20\u7136\u3068\u3057\u305f\u8cea\u554f\u306b\u306a\u308a\u3084\u3059\u3044\uff09<\/td><td>\u9ad8\u3044\uff08\u63a8\u85a6\u3068\u3044\u3046\u5177\u4f53\u7684\u6307\u6a19\uff09<\/td><\/tr><tr><td><strong>\u5bfe\u8c61\u7bc4\u56f2<\/strong><\/td><td>\u793e\u5185\u306e\u6e80\u8db3\u5ea6\u306e\u307f<\/td><td>\u793e\u5185\u6e80\u8db3\u5ea6\uff0b\u5bfe\u5916\u7684\u306a\u63a8\u5968\u610f\u6b32<\/td><\/tr><tr><td><strong>\u96e2\u8077\u4e88\u6e2c\u3068\u306e\u76f8\u95a2<\/strong><\/td><td>\u3084\u3084\u4f4e\u3044<\/td><td>\u9ad8\u3044\uff08\u696d\u7e3e\u30fb\u96e2\u8077\u7387\u3068\u306e\u76f8\u95a2\u304c\u5f37\u3044\uff09<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"eNPS%E3%82%92%E5%B0%8E%E5%85%A5%E3%81%99%E3%82%8B%E3%83%A1%E3%83%AA%E3%83%83%E3%83%88\"><\/span>eNPS\u3092\u5c0e\u5165\u3059\u308b\u30e1\u30ea\u30c3\u30c8<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2023\/07\/columns-image1-4-1024x683.jpg\" alt=\"\" class=\"wp-image-5485\" srcset=\"https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2023\/07\/columns-image1-4-1024x683.jpg 1024w, https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2023\/07\/columns-image1-4-300x200.jpg 300w, https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2023\/07\/columns-image1-4-768x512.jpg 768w, https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2023\/07\/columns-image1-4-1536x1024.jpg 1536w, https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2023\/07\/columns-image1-4.jpg 1999w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>eNPS\uff08Employee Net Promoter Score\uff09\u306e\u5c0e\u5165\u306b\u3088\u308b\u30e1\u30ea\u30c3\u30c8\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E9%9B%A2%E8%81%B7%E7%8E%87%E3%81%AE%E4%BD%8E%E4%B8%8B\"><\/span>\u96e2\u8077\u7387\u306e\u4f4e\u4e0b<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>eNPS\u306e\u56de\u7b54\u7d50\u679c\u304b\u3089\u5f97\u3089\u308c\u308b\u30b9\u30b3\u30a2\u304c\u4f4e\u3044\u5834\u5408\u3001\u5f93\u696d\u54e1\u306e\u96e2\u8077\u30ea\u30b9\u30af\u304c\u9ad8\u3044\u3068\u8003\u3048\u3089\u308c\u307e\u3059\u3002\u30b9\u30b3\u30a2\u304c\u4f4e\u3044\u539f\u56e0\u3092\u5206\u6790\u3057\u3001\u8ab2\u984c\u3092\u7279\u5b9a\u3057\u3066\u8077\u5834\u74b0\u5883\u306e\u6539\u5584\u306b\u53d6\u308a\u7d44\u3080\u3053\u3068\u3067\u3001<strong>\u96e2\u8077\u30ea\u30b9\u30af\u3092\u56de\u907f<\/strong>\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u5b9f\u969b\u306b\u3001\u6279\u5224\u8005\uff080\u301c6\u70b9\uff09\u306f\u63a8\u5968\u8005\u30fb\u4e2d\u7acb\u8005\u3068\u6bd4\u3079\u3066<strong>\u96e2\u8077\u7387\u304c\u7d042\u500d<\/strong>\u306b\u9054\u3059\u308b\u3068\u3044\u3046\u8abf\u67fb\u7d50\u679c\u3082\u3042\u308a\u307e\u3059\u3002\u5b9a\u671f\u7684\u306beNPS\u3092\u6e2c\u5b9a\u3059\u308b\u3053\u3068\u3067\u3001\u96e2\u8077\u4e88\u5099\u8ecd\u3092\u65e9\u671f\u306b\u767a\u898b\u3057\u3001\u624b\u3092\u6253\u3064\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%AA%E3%83%95%E3%82%A1%E3%83%A9%E3%83%AB%E6%8E%A1%E7%94%A8%E3%81%AE%E4%BF%83%E9%80%B2\"><\/span>\u30ea\u30d5\u30a1\u30e9\u30eb\u63a1\u7528\u306e\u4fc3\u9032<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>eNPS\u306e\u30b9\u30b3\u30a2\u304c\u9ad8\u3044\u5f93\u696d\u54e1\u306f\u3001\u81ea\u793e\u3092\u53cb\u4eba\u3084\u77e5\u4eba\u306b\u7d39\u4ecb\u3057\u305f\u3044\u3068\u3044\u3046\u6c17\u6301\u3061\u304c\u5f37\u304f\u306a\u308a\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30ea\u30d5\u30a1\u30e9\u30eb\u63a1\u7528\u304c\u4fc3\u9032\u3055\u308c\u3001\u81ea\u793e\u306e\u5f93\u696d\u54e1\u306b\u3088\u308b\u65b0\u305f\u306a\u4eba\u6750\u306e\u7d39\u4ecb\u304c\u5897\u3048\u307e\u3059\u3002\u63a1\u7528\u6d3b\u52d5\u304c\u6d3b\u767a\u5316\u3057\u3001<strong>\u63a1\u7528\u7d4c\u8cbb\u306e\u524a\u6e1b\u306b\u7e4b\u304c\u308a\u307e\u3059\u3002<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E7%94%9F%E7%94%A3%E6%80%A7%E3%81%AE%E5%90%91%E4%B8%8A\"><\/span>\u751f\u7523\u6027\u306e\u5411\u4e0a<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>eNPS\u304c\u9ad8\u3044\u5f93\u696d\u54e1\u306f\u3001\u4f01\u696d\u3092\u81ea\u5206\u3054\u3068\u3068\u3057\u3066\u6349\u3048\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u81ea\u5206\u3068\u4f01\u696d\u306e\u6210\u9577\u3092\u5171\u6709\u3057\u3001\u7a4d\u6975\u7684\u306b\u884c\u52d5\u3059\u308b\u50be\u5411\u304c\u5f37\u307e\u308a\u307e\u3059\u3002\u4e3b\u4f53\u6027\u3092\u6301\u3063\u305f\u5f93\u696d\u54e1\u304c\u5897\u3048\u308b\u3053\u3068\u3067\u3001<strong>\u30c1\u30fc\u30e0\u3084\u4f01\u696d\u5168\u4f53\u306e\u751f\u7523\u6027\u304c\u5411\u4e0a<\/strong>\u3057\u3001\u6210\u679c\u3092\u4e0a\u3052\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E6%A5%AD%E7%B8%BE%E3%83%BB%E5%8F%8E%E7%9B%8A%E7%8E%87%E3%81%AE%E5%90%91%E4%B8%8A\"><\/span><strong>\u696d\u7e3e\u30fb\u53ce\u76ca\u7387\u306e\u5411\u4e0a<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>eNPS\u304c\u9ad8\u3044\u4f01\u696d\u306f\u3001\u53ce\u76ca\u7387\u304c\u9ad8\u3044\u50be\u5411\u306b\u3042\u308b\u3053\u3068\u304c\u7814\u7a76\u3067\u793a\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u5f93\u696d\u54e1\u306e\u4e3b\u4f53\u6027\u304c\u9ad8\u307e\u308b\u3053\u3068\u3067\u9867\u5ba2\u5bfe\u5fdc\u306e\u8cea\u304c\u5411\u4e0a\u3057\u3001<strong>\u9867\u5ba2\u6e80\u8db3\u5ea6\u3084\u58f2\u4e0a\u306e\u6539\u5584<\/strong>\u306b\u3082\u6ce2\u53ca\u52b9\u679c\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u308c\u3089\u306e\u30e1\u30ea\u30c3\u30c8\u3092\u901a\u3058\u3066\u3001eNPS\u306f\u5f93\u696d\u54e1\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u5411\u4e0a\u3084\u7d44\u7e54\u306e\u6210\u9577\u306b\u5bc4\u4e0e\u3059\u308b\u91cd\u8981\u306a\u30c4\u30fc\u30eb\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%80%90%E6%A5%AD%E7%95%8C%E5%88%A5%E3%80%91eNPS%E3%81%AE%E5%B9%B3%E5%9D%87%E3%82%B9%E3%82%B3%E3%82%A2\"><\/span>\u3010\u696d\u754c\u5225\u3011eNPS\u306e\u5e73\u5747\u30b9\u30b3\u30a2<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u682a\u5f0f\u4f1a\u793e\u30a2\u30b9\u30de\u30fc\u304c\u5168\u56fd\u306e\u4f1a\u793e\u54e1\u3092\u5bfe\u8c61\u306b\u5b9f\u65bd\u3057\u305f\u3001\u4ed5\u4e8b\u3084\u50cd\u304d\u65b9\u306b\u95a2\u3059\u308b\u8abf\u67fb\u300e<a href=\"https:\/\/prtimes.jp\/main\/html\/rd\/p\/000000313.000018991.html\">\u300c\u5c06\u6765\u50cf\u304c\u63cf\u304d\u3084\u3059\u3044\u300d\u4f01\u696d\u307b\u3069eNPS\u304c\u9ad8\u3044\u50be\u5411\uff5e\u7279\u5fb4\u30fb\u696d\u754c\u5225eNPS\u30e9\u30f3\u30ad\u30f3\u30b0\uff5e<\/a>\u300f\u306e\u7d50\u679c\u306b\u304a\u3051\u308b\u696d\u754c\u5225eNPS\u30e9\u30f3\u30ad\u30f3\u30b0\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>1\u4f4d 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-70.6<\/p>\n\n\n\n<p>\uff082021\u5e74\u30a2\u30b9\u30de\u30fc\u30af\u306b\u3088\u308b\u8abf\u67fb\u7d50\u679c\uff09<\/p>\n\n\n\n<p>\u306a\u304a\u3001\u682a\u5f0f\u4f1a\u793e\u30d3\u30fc\u30d3\u30c3\u30c8\u304c2017\u5e74\u306b\u5b9f\u65bd\u3057\u305f\u300c<a href=\"https:\/\/www.bebit.co.jp\/assets\/cms\/2019\/11\/beBit_eNPSresearch.pdf\">eNPS\u306f\u4f55\u306b\u3088\u3063\u3066\u4e0a\u304c\u308b\u306e\u304b\u300016\u696d\u754ceNPS\u8abf\u67fb\u7d50\u679c<\/a>\u300d\u306b\u304a\u3044\u3066\u3082\u3001<strong>\u5168\u4f53\u306e\u5e73\u5747eNPS\u306f\u221261.1<\/strong>\u3068\u3044\u3046\u7d50\u679c\u3067\u3057\u305f\u3002\u696d\u7a2e\u5225\u3067\u306f\u5b98\u516c\u5e81\u30fb\u81ea\u6cbb\u4f53\u30fb\u516c\u5171\u56e3\u4f53\u304c\u221241.3\u3067\u30c8\u30c3\u30d7\u3001\u6700\u3082\u4f4e\u304b\u3063\u305f\u306e\u306f\u51fa\u7248\u30fb\u5370\u5237\u95a2\u9023\u7523\u696d\u3001\u30b5\u30fc\u30d3\u30b9\u696d\u3001\u904b\u8f38\u30fb\u904b\u9001\u696d\u3068\u3044\u3046\u9806\u3067\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u8abf\u67fb\u306e\u5e74\u3084\u5bfe\u8c61\u306f\u7570\u306a\u308a\u307e\u3059\u304c\u3001<strong>\u3069\u306e\u8abf\u67fb\u306b\u304a\u3044\u3066\u3082\u5168\u696d\u754c\u3067\u30b9\u30b3\u30a2\u304c\u30de\u30a4\u30ca\u30b9<\/strong>\u3068\u3044\u3046\u50be\u5411\u306f\u5171\u901a\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u306f\u300c\u53cb\u4eba\u30fb\u77e5\u4eba\u306b\u81ea\u793e\u3078\u306e\u5165\u793e\u3092\u52e7\u3081\u308b\u300d\u3068\u3044\u3046\u554f\u3044\u306b\u5bfe\u3057\u3066\u3001\u6e80\u8db3\u3057\u3066\u3044\u3066\u3082\u9ad8\u3044\u70b9\u6570\u3092\u3064\u3051\u306b\u304f\u3044\u3068\u3044\u3046\u65e5\u672c\u7279\u6709\u306e\u5fc3\u7406\u7684\u50be\u5411\u304c\u5f71\u97ff\u3057\u3066\u3044\u308b\u3068\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u81ea\u793e\u306eeNPS\u3092\u8a55\u4fa1\u3059\u308b\u969b\u306f\u5358\u72ec\u306e\u30b9\u30b3\u30a2\u3067\u5224\u65ad\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u3001<strong>\u540c\u696d\u754c\u306e\u5e73\u5747\u3068\u6bd4\u8f03\u3059\u308b\u3053\u3068\u304c\u91cd\u8981<\/strong>\u3067\u3059\u3002\u696d\u754c\u5e73\u5747\u3092\u5927\u304d\u304f\u4e0b\u56de\u3063\u3066\u3044\u308b\u5834\u5408\u306f\u3001\u8077\u5834\u74b0\u5883\u30fb\u8a55\u4fa1\u5236\u5ea6\u30fb\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u65bd\u7b56\u306e\u898b\u76f4\u3057\u304c\u512a\u5148\u8ab2\u984c\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"eNPS%E6%B8%AC%E5%AE%9A%E3%81%AE%E4%B8%80%E9%80%A3%E3%81%AE%E6%B5%81%E3%82%8C\"><\/span>eNPS\u6e2c\u5b9a\u306e\u4e00\u9023\u306e\u6d41\u308c<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"687\" src=\"https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2023\/07\/columns-enpsnpses-image-1-1024x687.jpeg\" alt=\"\" class=\"wp-image-13407\" srcset=\"https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2023\/07\/columns-enpsnpses-image-1-1024x687.jpeg 1024w, https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2023\/07\/columns-enpsnpses-image-1-300x201.jpeg 300w, https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2023\/07\/columns-enpsnpses-image-1-768x515.jpeg 768w, https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2023\/07\/columns-enpsnpses-image-1-1536x1031.jpeg 1536w, https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2023\/07\/columns-enpsnpses-image-1.jpeg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>eNPS\uff08Employee Net Promoter Score\uff09\u6e2c\u5b9a\u306e\u4e00\u9023\u306e\u6d41\u308c\u306f\u4ee5\u4e0b\u306e\u901a\u308a\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%AE%9F%E6%96%BD%E6%A6%82%E8%A6%81%E3%82%92%E6%B1%BA%E3%82%81%E3%82%8B\"><\/span>\u5b9f\u65bd\u6982\u8981\u3092\u6c7a\u3081\u308b<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>eNPS\u8abf\u67fb\u3092\u5b9f\u65bd\u3059\u308b\u305f\u3081\u306b\u3001\u4f01\u753b\u3084\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u306e\u8abf\u6574\u3001\u5f79\u54e1\u3078\u306e\u50cd\u304d\u304b\u3051\u3001\u4e88\u7b97\u7372\u5f97\u306a\u3069\u306b\u3064\u3044\u3066\u8a71\u3057\u5408\u3044\u307e\u3059\u3002\u307e\u305f\u3001\u8abf\u67fb\u306b\u643a\u308f\u308b\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30c1\u30fc\u30e0\u3092\u767a\u8db3\u3055\u305b\u308b\u3053\u3068\u3067\u3001<strong>\u30b9\u30e0\u30fc\u30ba\u306b\u9032\u3081\u308b<\/strong>\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E8%AA%BF%E6%9F%BB%E3%81%AE%E5%AE%9F%E6%96%BD\"><\/span>\u8abf\u67fb\u306e\u5b9f\u65bd<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u4e3b\u306a\u8cea\u554f\u306f\u300c\u81ea\u5206\u306e\u4f1a\u793e\u3092\u89aa\u3057\u3044\u4eba\u306b\u3069\u306e\u304f\u3089\u3044\u52e7\u3081\u3089\u308c\u308b\u304b\u300d\u306a\u3069\u3067\u3059\u3002\u5f93\u696d\u54e1\u306b\u70b9\u6570\u3092\u3064\u3051\u3066\u3082\u3089\u3046\u3060\u3051\u3067\u306a\u304f\u3001\u305d\u306e\u70b9\u6570\u3092\u3064\u3051\u305f\u7406\u7531\u304c\u5206\u304b\u308b\u8cea\u554f\u9805\u76ee\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u300c\u52b4\u50cd\u6642\u9593\u306b\u5bfe\u3059\u308b\u5370\u8c61\u300d\u300c\u5831\u916c\u306b\u5bfe\u3059\u308b\u601d\u3044\u300d\u300c\u4f1a\u793e\u306e\u65b9\u91dd\u306b\u5bfe\u3059\u308b\u5171\u611f\u5ea6\u300d\u300c\u4ed5\u4e8b\u306e\u3084\u308a\u304c\u3044\u300d\u306a\u3069\u3001\u52b4\u50cd\u74b0\u5883\u306b\u95a2\u3059\u308b\u8cea\u554f\u3092\u8a2d\u8a08\u3059\u308b\u3053\u3068\u3067\u3001<strong>\u7d44\u7e54\u5358\u4f4d\u306e\u6539\u5584\u70b9<\/strong>\u304c\u898b\u3048\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E8%B3%AA%E5%95%8F%E9%A0%85%E7%9B%AE%E3%81%AE%E5%85%B7%E4%BD%93%E4%BE%8B\"><\/span><strong>\u8cea\u554f\u9805\u76ee\u306e\u5177\u4f53\u4f8b<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\uff08\u5fc5\u9808\uff09\u300c\u3042\u306a\u305f\u306f\u73fe\u5728\u306e\u8077\u5834\u3092\u3001\u89aa\u3057\u3044\u53cb\u4eba\u3084\u5bb6\u65cf\u306b\u3069\u306e\u7a0b\u5ea6\u52e7\u3081\u305f\u3044\u3067\u3059\u304b\uff1f\u300d\uff080\u301c10\u70b9\uff09<\/li>\n\n\n\n<li>\uff08\u8ffd\u52a0\uff09\u300c\u305d\u306e\u70b9\u6570\u3092\u3064\u3051\u305f\u6700\u5927\u306e\u7406\u7531\u3092\u6559\u3048\u3066\u304f\u3060\u3055\u3044\u300d\uff08\u81ea\u7531\u8a18\u8ff0\uff09<\/li>\n\n\n\n<li>\uff08\u8ffd\u52a0\uff09\u300c\u52b4\u50cd\u6642\u9593\u30fb\u696d\u52d9\u91cf\u306b\u3064\u3044\u3066\uff1a\u9069\u5207\u3060\u3068\u601d\u3044\u307e\u3059\u304b\uff1f\u300d\uff085\u6bb5\u968e\uff09<\/li>\n\n\n\n<li>\uff08\u8ffd\u52a0\uff09\u300c\u5831\u916c\u30fb\u5f85\u9047\u306f\u4ed5\u4e8b\u306e\u5185\u5bb9\u306b\u898b\u5408\u3063\u3066\u3044\u308b\u3068\u601d\u3044\u307e\u3059\u304b\uff1f\u300d\uff085\u6bb5\u968e\uff09<\/li>\n\n\n\n<li>\uff08\u8ffd\u52a0\uff09\u300c\u4f1a\u793e\u306e\u30d3\u30b8\u30e7\u30f3\u30fb\u65b9\u91dd\u306b\u5171\u611f\u3067\u304d\u307e\u3059\u304b\uff1f\u300d\uff085\u6bb5\u968e\uff09<\/li>\n<\/ul>\n\n\n\n<p>\u8ffd\u52a0\u8cea\u554f\u306f\u591a\u304f\u306a\u308a\u3059\u304e\u308b\u3068\u56de\u7b54\u7387\u304c\u4e0b\u304c\u308b\u305f\u3081\u30013\u301c5\u9805\u76ee\u7a0b\u5ea6\u306b\u7d5e\u308b\u3053\u3068\u3092\u63a8\u5968\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E8%AA%BF%E6%9F%BB%E7%B5%90%E6%9E%9C%E3%81%AE%E5%88%86%E6%9E%90\"><\/span>\u8abf\u67fb\u7d50\u679c\u306e\u5206\u6790<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u8abf\u67fb\u7d50\u679c\u304b\u3089\u73fe\u72b6\u306e\u8ab2\u984c\u3092\u628a\u63e1\u3057\u307e\u3059\u3002\u81ea\u793e\u306eeNPS\u30b9\u30b3\u30a2\u3068\u696d\u754c\u5225\u306e\u5e73\u5747\u5024\u3068\u6bd4\u8f03\u3057\u3001\u540c\u696d\u754c\u306e\u5e73\u5747\u5024\u3088\u308a\u8457\u3057\u304f\u30b9\u30b3\u30a2\u304c\u4f4e\u3044\u5834\u5408\u306f\u3001\u8ffd\u52a0\u3067\u8a73\u7d30\u306a\u8abf\u67fb\u3068\u5206\u6790\u3092\u691c\u8a0e\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u30b9\u30b3\u30a2\u3092\u78ba\u8a8d\u3059\u308b\u3060\u3051\u3067\u7d42\u308f\u3089\u305a\u3001<strong>\u554f\u984c\u70b9\u3092\u628a\u63e1<\/strong>\u3059\u308b\u3053\u3068\u3092\u5fc3\u639b\u3051\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u5206\u6790\u306e\u969b\u306f\u300c\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30fb\u30d1\u30c3\u30b7\u30d6\u30fb\u6279\u5224\u8005\u305d\u308c\u305e\u308c\u306e\u5272\u5408\u306e\u5909\u5316\u300d\u3068\u300c\u81ea\u7531\u8a18\u8ff0\u30b3\u30e1\u30f3\u30c8\u306e\u5b9a\u6027\u5206\u6790\u300d\u3092\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<strong>\u30b9\u30b3\u30a2\u306e\u6570\u5024\u3060\u3051\u3067\u306a\u304f\u3001\u300c\u306a\u305c\u305d\u306e\u30b9\u30b3\u30a2\u306a\u306e\u304b\u300d\u3068\u3044\u3046\u80cc\u666f\u3092\u8aad\u307f\u53d6\u308b\u3053\u3068<\/strong>\u304c\u3001\u5b9f\u52b9\u6027\u306e\u9ad8\u3044\u6539\u5584\u7b56\u7acb\u6848\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<br><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E6%96%BD%E7%AD%96%E3%81%AE%E6%A4%9C%E8%A8%8E%E3%83%BB%E5%AE%9F%E8%A1%8C\"><\/span>\u65bd\u7b56\u306e\u691c\u8a0e\u30fb\u5b9f\u884c<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u5206\u6790\u7d50\u679c\u3092\u57fa\u306b\u3001\u8ab2\u984c\u70b9\u304b\u3089\u6539\u5584\u306b\u5411\u3051\u305f\u65bd\u7b56\u3092\u7b56\u5b9a\u3057\u307e\u3059\u3002\u65bd\u7b56\u3092\u5b9f\u884c\u306b\u79fb\u3059\u3060\u3051\u3067\u306a\u304f\u3001\u7fd2\u6163\u5316\u3059\u308b\u305f\u3081\u306b\u5468\u77e5\u3055\u305b\u308b\u3053\u3068\u3082\u91cd\u8981\u3067\u3059\u3002\u4e00\u5b9a\u671f\u9593\u4ee5\u4e0a\u65bd\u7b56\u3092\u7d99\u7d9a\u3057\u305f\u3089\u3001\u6539\u3081\u3066\u8abf\u67fb\u3092\u5b9f\u65bd\u3057\u6307\u6a19\u306e\u5909\u5316\u3092\u78ba\u8a8d\u3057\u3001PDCA\u30b5\u30a4\u30af\u30eb\uff08Plan-Do-Check-Act\u30b5\u30a4\u30af\u30eb\uff09\u3092\u56de\u3057\u3066\u6301\u7d9a\u7684\u306a\u6539\u5584\u3092\u56f3\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u308c\u3089\u306e\u6d41\u308c\u3092\u901a\u3058\u3066\u3001eNPS\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067<strong>\u5f93\u696d\u54e1\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u5411\u4e0a\u3084\u7d44\u7e54\u306e\u6539\u5584\u306b\u7e4b\u3052\u308b<\/strong>\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"eNPS%E3%82%92%E9%AB%98%E3%82%81%E3%82%8B%E3%81%AB%E3%81%AF\"><\/span>eNPS\u3092\u9ad8\u3081\u308b\u306b\u306f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2023\/07\/columns-image4-3-1024x683.jpg\" alt=\"\" class=\"wp-image-5488\" srcset=\"https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2023\/07\/columns-image4-3-1024x683.jpg 1024w, https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2023\/07\/columns-image4-3-300x200.jpg 300w, https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2023\/07\/columns-image4-3-768x512.jpg 768w, https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2023\/07\/columns-image4-3-1536x1024.jpg 1536w, https:\/\/buzzkuri.com\/columns\/wp-content\/uploads\/2023\/07\/columns-image4-3.jpg 1999w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>eNPS\u3092\u9ad8\u3081\u308b\u305f\u3081\u306e\u65b9\u6cd5\u306b\u3064\u3044\u3066\u3001\u4e0b\u8a18\u306b\u4f8b\u3092\u6319\u3052\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E9%A2%A8%E9%80%9A%E3%81%97%E3%82%92%E3%82%88%E3%81%8F%E3%81%99%E3%82%8B\"><\/span>\u98a8\u901a\u3057\u3092\u3088\u304f\u3059\u308b<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u5e74\u9f62\u3084\u5f79\u8077\u95a2\u4fc2\u306a\u304f\u610f\u898b\u3092\u4ea4\u63db\u3067\u304d\u308b\u74b0\u5883\u3092\u6574\u3048\u308b\u3053\u3068\u3067\u3001<strong>\u5f93\u696d\u54e1\u306e\u4e3b\u4f53\u6027\u3092\u4fc3\u3059<\/strong>\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u5f93\u696d\u54e1\u304c\u81ea\u3089\u7a4d\u6975\u7684\u306b\u4ed5\u4e8b\u306b\u53d6\u308a\u7d44\u3080\u59ff\u52e2\u304c\u5897\u3048\u3001\u7d50\u679c\u3068\u3057\u3066eNPS\u3082\u5411\u4e0a\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30c1\u30fc\u30e0\u30d3\u30eb\u30c7\u30a3\u30f3\u30b0\u30a4\u30d9\u30f3\u30c8\u30841on1\u9762\u8ac7\u306e\u5b9a\u671f\u5b9f\u65bd\u3001\u90e8\u7f72\u6a2a\u65ad\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u6a5f\u4f1a\u306e\u5275\u51fa\u306a\u3069\u3001<strong>\u5fc3\u7406\u7684\u5b89\u5168\u6027\u3092\u9ad8\u3081\u308b\u53d6\u308a\u7d44\u307f<\/strong>\u304ceNPS\u5411\u4e0a\u306b\u76f4\u63a5\u5bc4\u4e0e\u3057\u307e\u3059\u3002<br><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E7%8F%BE%E5%A0%B4%E3%81%AE%E5%BE%93%E6%A5%AD%E5%93%A1%E3%81%A8%E3%82%B3%E3%83%9F%E3%83%A5%E3%83%8B%E3%82%B1%E3%83%BC%E3%82%B7%E3%83%A7%E3%83%B3%E3%82%92%E3%81%A8%E3%82%8B\"><\/span>\u73fe\u5834\u306e\u5f93\u696d\u54e1\u3068\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u3068\u308b<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>eNPS\u306f\u5f93\u696d\u54e1\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3068\u5bc6\u63a5\u306b\u95a2\u9023\u3057\u3066\u3044\u307e\u3059\u3002\u5f93\u696d\u54e1\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u91cd\u8996\u3057\u3001\u5f7c\u3089\u306e\u58f0\u3092\u805e\u304f\u3053\u3068\u3067\u3001\u5f93\u696d\u54e1\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u6539\u5584\u306b\u3082\u7e4b\u304c\u308a\u307e\u3059\u3002\u8abf\u67fb\u7d50\u679c\u3092\u5206\u6790\u3059\u308b\u969b\u306b\u3001<strong>\u5f93\u696d\u54e1\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u6d3b\u304b\u3059\u3053\u3068\u304c\u91cd\u8981<\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u7279\u306b\u300c\u6279\u5224\u8005\u300d\u306b\u5206\u985e\u3055\u308c\u305f\u5f93\u696d\u54e1\u306b\u5bfe\u3057\u3066\u306f\u3001<strong>\u500b\u5225\u30d5\u30a9\u30ed\u30fc\u30fb\u4e0a\u53f8\u3068\u306e\u5bfe\u8a71\u306e\u5834\u3092\u8a2d\u3051\u308b\u3053\u3068<\/strong>\u304c\u96e2\u8077\u9632\u6b62\u3068\u6539\u5584\u306e\u9375\u306b\u306a\u308a\u307e\u3059\u3002\u8abf\u67fb\u7d50\u679c\u3092\u4e00\u65b9\u7684\u306b\u96c6\u8a08\u3057\u3066\u7d42\u308f\u308a\u306b\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u3001<strong>\u300c\u8abf\u67fb\u5f8c\u306b\u3069\u3046\u52d5\u3044\u305f\u304b\u300d\u3092\u7d44\u7e54\u5168\u4f53\u306b\u793a\u3059\u3053\u3068<\/strong>\u304c\u5f93\u696d\u54e1\u306e\u4fe1\u983c\u7372\u5f97\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<br><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E4%BC%9A%E7%A4%BE%E3%83%93%E3%82%B8%E3%83%A7%E3%83%B3%E3%81%AE%E5%85%B1%E6%9C%89\"><\/span>\u4f1a\u793e\u30d3\u30b8\u30e7\u30f3\u306e\u5171\u6709<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>eNPS\u306e\u5411\u4e0a\u306b\u306f\u3001\u5f93\u696d\u54e1\u304c\u4f1a\u793e\u306b\u8ca2\u732e\u3057\u305f\u3044\u3068\u601d\u3048\u308b\u3088\u3046\u306a\u3001\u4f1a\u793e\u306e\u660e\u78ba\u306a\u76ee\u7684\u3084\u30d3\u30b8\u30e7\u30f3\u306e\u5171\u6709\u304c\u5fc5\u8981\u3067\u3059\u3002\u4f1a\u793e\u304c\u53d6\u308a\u7d44\u3080\u4e8b\u696d\u306e\u76ee\u7684\u3084\u7d50\u679c\u306b\u5411\u3051\u305f\u30d3\u30b8\u30e7\u30f3\u3092\u660e\u78ba\u306b\u3057\u3001\u5f93\u696d\u54e1\u306b\u5171\u6709\u3059\u308b\u3053\u3068\u3067\u3001\u5f93\u696d\u54e1\u306e\u4f1a\u793e\u3078\u306e\u611b\u7740\u5fc3\u3084\u3084\u308a\u304c\u3044\u304c\u9ad8\u307e\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span 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